Internet privacy

Green Square Dermatology is committed to protecting personal information collected through its websites and online services.

This policy applies to information collected through www.gsdermatology.com.au, the Green Square Dermatology Patient Knowledge Base and other online services operated by or on behalf of Green Square Dermatology.

This policy should be read together with our:

• General privacy

• Health information privacy

When you use our websites or contact us electronically, we may collect information that you provide directly, including:

• your name and contact details;

• information submitted through an online enquiry or contact form;

• appointment or service enquiries;

• documents or information you choose to provide; and

• correspondence sent to Green Square Dermatology by email or other electronic means.

Please avoid providing unnecessary sensitive or health information through general website contact forms.

Our websites and service providers may automatically collect technical information about website use.

This may include:

• Internet Protocol (IP) address;

• browser and device information;

• operating system;

• pages viewed;

• date and time of access;

• referring website or source; and

• other technical information associated with website use.

This information may be used to maintain website security, understand website usage, diagnose technical issues and improve our online services.

Our websites may use cookies and similar technologies to support website functionality, remember preferences, measure website usage and improve the visitor experience.

Some cookies may be provided by third-party services used to operate, secure or analyse our websites.

Where cookie preferences are available, visitors may use those controls to manage optional cookies. Cookies may also be controlled through browser settings, although disabling some cookies may affect website functionality.

Information submitted through an online enquiry or contact form will be used to respond to the enquiry and for related administrative purposes.

Submitting information through a website does not establish a doctor-patient relationship and should not be used for urgent or emergency medical matters.

Clinical information received electronically may be incorporated into a patient's medical record where it is relevant to their care.

Green Square Dermatology may use third-party service providers to host, secure, maintain, analyse or provide functionality for its websites and online services.

Personal information may be disclosed to those providers where reasonably necessary for them to provide the relevant service and where permitted by applicable privacy laws.

Some service providers may process or store information outside Australia. Any overseas disclosure of personal information will be managed in accordance with applicable privacy requirements.

Green Square Dermatology takes reasonable steps to protect information collected through its online services from misuse, interference, loss, unauthorised access, modification and disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Patients should use appropriate care when sending personal or health information electronically.

Green Square Dermatology websites may contain links to websites or online services operated by third parties.

Green Square Dermatology is not responsible for the content, security or privacy practices of external websites. Visitors should review the privacy information provided by the relevant third party before providing personal information.

Individuals may request access to, or correction of, personal information held by Green Square Dermatology in accordance with applicable privacy laws.

Requests involving medical records are managed under Green Square Dermatology's health information and medical record access requirements.

Further information is available in our:

• General privacy

• Health information privacy

Questions or concerns about the handling of personal information collected through our websites may be directed to:

Privacy Officer
Green Square Dermatology
privacy@gsdermatology.com.au
(02) 9226 9600

Further information about privacy complaints is contained in our General privacy statement.

Green Square Dermatology may review and amend this policy from time to time to reflect changes in law, technology, website functionality or practice operations.

The current version of this policy is available through the Green Square Dermatology Patient Knowledge Base.