General
This section includes helpful guidance for patients on common processes, services, and tools used at our clinic.
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News
Here you’ll find important announcements, service updates, and information about changes to our clinic hours.
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Answers to common appointment questions.
Do you provide appointment reminders?
Yes, we do provide a courtesy SMS reminder a few days before your appointment. Patients are, however, responsible for diarising and attending their ow...
Do I need to book an appointment?
Yes, all patients will need to book an appointment prior to their consultation. There can be up to a 2 week wait to see your dermatologist so it is im...
What is your appointment cancellation policy?
o ensure fair access to appointments and respect your dermatologist’s time, we require at least 24 hours’ notice if you are unable to attend your sc...
Why is a deposit required after a missed appointment?
If you’ve missed an appointment or cancelled with less than 24 hours’ notice , we may require an additional $75 deposit to secure your next booking...
Answers to common consultation questions.
How long is my initial consultation?
An initial consultation at Green Square Dermatology typically lasts 10 to 15 minutes . This is usually enough time for your dermatologist to assess ...
Do I need a referral to see a dermatologist?
No, but without a referral you may be unable to claim a Medicare rebate on your initial and subsequent consultation fees. Medicare Australia dictate t...
What if I have multiple skin problems?
You’re welcome to mention more than one skin concern during your consultation. However, initial appointments at Green Square Dermatology are typically...
What is a single course of treatment?
This is the investigation, opinion, treatment or management of a single condition or problem. Your referral will cover a single course of treatment fo...
What if I experience a complication after my treatment?
Contact our clinic as soon as possible on (02) 9226 9600. If you have a post-surgical or treatment complication, then call our clinic as soon as possi...
What if I have a medical emergency?
Go directly to your local hospital's Emergency Department. If you feel your condition is very urgent or a medical emergency, then go directly to your ...
Answers to common financial questions.
How much does it cost to see a dermatologist?
Fees for consultations, surgical procedures and treatments are determined by the dermatologist you choose to see. All fees are subject to change and v...
Can I claim a private health insurance rebate?
Private health insurance does not usually cover dermatology health services provided outside of a private or public hospital. Private health insurance...
Is there a clinical document reprinting fee?
Yes, there is an administrative fee to reprint clinical documents. An administrative fee of $16.50 is charged for the reprinting of scripts, referrals...
Are approved workers compensation patients billed directly?
Patients with an approved workers compensation claim may have their treatment billed directly to their insurer. Your dermatologist will assess, diagno...
Do you have pensioner concession rates?
Your dermatologist may provide a fee reduction, if you hold a current Pensioner Concession Card that was issued by the Department of Human Services. P...
Answers to common Medicare questions.
Can you electronically submit my Medicare claim?
Yes, we can help facilitate electronic claiming of Medicare benefits on your behalf. We are able to electronically submit Medicare benefit claims thro...
Do you provide Medicare bulk-billed services?
No. Our dermatologists operate a private patient accounts, with all fees payable at the time of consultation. If you would prefer to use a bulk-billed...
Can I claim a Medicare rebate on medical services?
Yes, but some restrictions apply. Medicare rebates are available for all our medical services listed under the Medicare Benefits Schedule (MBS). To be...
Answers to common transport questions.
What parking is available in the area?
Our building has an on-site secure car park available with 60 minutes free parking. Entrances are on both Danks Street (next to ALDI shopping centre) ...
What bus routes are available?
Green Square Dermatology is conveniently accessible by several bus routes. Below are the current options: Route 304 : Departs from Martin Place Statio...
Are there train stations near by?
Travel by train and then enjoy the walk. It’s a 15-20 minute walk North-East from Green Square Station along Bourke Street to Danks Street, Waterloo...
Policy
This section provides important information about how our clinic works and how we care for your privacy, appointments, treatment, and communication.
9 articles